Kathleen Riker

BENDER OF TWIGS INDUCTEE 2019

No Photo Available - Default ImageKathy Riker started her career at 成人直播 State University in 1993 in the Office of the Controller as a Cashier. Her role was to take money for fines, hand out paychecks, travel advances and travel reimbursements. She remained in the role for 2 陆 years before moving to Accounts Payable as an Accounting Specialist where she processed invoices for payments and ensured the funding was correct. From there her career took her to
Telecom for another 2 years until she moved into her current role as a Research Grant Administrator where she has worked for over 11 years.

As I spoke with co-workers of Kathy, each noted she is a willing worker, one who works hard, but is always willing to help others. She has a great sense of humor and tries to see the BEST in any situation. Kathy has a personality that puts others at ease, no matter how difficult or confusing the question.

Penny Post mentioned that when she first started working at WSU, Kathy was part of the AP team and she 鈥渨elcomed me with open arms. She made everyone feel comfortable.鈥

One funny story Penny related to me was this: 鈥淓very ICD that Kathy audited she did this thing with her
fingers and it looked like she was playing some masterpiece on the paper instead of a piano. For the longest time I couldn鈥檛 figure it out. One day I heard her say 鈥1, 2, 3, 4, 5鈥 as she was touching certain areas of the ICD. Finally, I just had to ask, hoping that I wouldn鈥檛 embarrass myself or Kathy. Perhaps it was a medical condition (HA!) or maybe from being in AP too long, I just didn鈥檛 know. In fact, it was Kathy鈥檚 way of ensuring that an ICD has passed all of the necessary audits! That is Kathy, very  horough!鈥

In speaking with Sarah Hunt, she mentioned that one of Kathy鈥檚 greatest qualities is her ability to 鈥渕ake me laugh, when I just wanted to cry about whatever problem I had.鈥

Also, Kathy takes customer service seriously by trying to help make the situation better. Sarah related 鈥淥ne of my favorite stories is from her days in the Controller鈥檚 Office as a cashier. At that time the cashiers sat behind windows with bullet proof glass to wait on customers. One day she had a person paying a traffic ticket who was not happy about it at all. He asked her if the glass was really bullet proof and maybe he should bring his gun back and find out. Kathy 鈥 remaining calm and ever helpful 鈥 replied 鈥極h sir, I don鈥檛 think that will be necessary.鈥 Talk about a positive attitude!鈥

Kathy possesses the three components that make up a good employee: Dedication, Determination and
Devotion. Many of us know that a boss鈥 worst nightmare is an employee who isn鈥檛 dedicated to their job, one who doesn鈥檛 want to work or worse yet, one who shows up late, leaves early and makes you regret the time they are here. None of this is true with Kathy!

In the area of Determination, Kathy has proven to be persistent in her desire to learn, so she could be more effective at her job. Kathy鈥檚 focus on her skills has allowed her to excel at her job, and in turn, make the office successful.

That brings us to the 3rd component of a good worker 鈥 Devotion. Kathy lives and breathes WSU. She is a true Shocker who has spent 25 years giving her best to make WSU even better!

As a 鈥淏ender of Twigs鈥 we think of people who have shaped the characteristics of not just our students, but who have shaped and molded the culture at WSU and this definitely describes Kathy.

Kathy, thank-you for your many contributions to our office and to 成人直播 State.

With deep respect and appreciation,

Lois Tatro
Sr AVP Financial Services


SME: SP/SRAP
Updated: 11/262019 SRAP