The following is an excerpt from the August 24 issue of . Ray Hull, professor of communication sciences and disorders in audiology/neurosciences, discusses how to resolve workplace conflicts in a positive and constructive way. (Subscription may be required to view full story.)
Ray Hull has presented workshops on 鈥淭he Art of Communication in Our Professional Life鈥� around the U.S. and in other countries.
And, according to audiences, one of the most interesting components of those workshops is the section on 鈥淭he Art of Conflict Resolution.鈥�
Hull presumes the reason is that for most, working in a close business relationship can be both delicate and confusing.
Just how do we resolve potential conflict in environments where we are working closely with others?
.